Manage your organization in Fasterize

Introduction

The Organization page of the Fasterize console is your central hub for managing all elements related to your account: contacts, projects, websites, member access, certificates, and API keys.

Whether you are the account owner, developer, or team member, this space gives you the tools you need to manage your Fasterize environment independently.

Information

When you open the Organization page, the Information tab is displayed by default.

• General information: find the name and description of your organization.
• My products: view active products (e.g., EdgeSpeed, EdgeSEO).
• My key contacts :
  • CSE (Customer Success Engineer – web performance expert)
  • CSM (Customer Success Manager – business contact)
• Technical support :
  • Contact during business hours (9 a.m. to 6 p.m. UTC+2)
  • 24/7 on-call service for emergencies (email and phone)

💡 Tip: Bookmark this section in your browser to quickly find your support contacts.

Projects

A project encompasses several sites, domains, and/or environments (production, staging, development).

• To create or modify a project, contact Fasterize support.

Websites

The Websites tab displays all sites linked to Fasterize in a clear, filterable table.

Available filters:

• Environment: PROD, STG, DEV
• Project
• Domain name

For each site, you will find:

• Config ID: unique configuration identifier (useful for the API)
• Traffic status (DNS status):

• Optimization status: list of active products and their status (activated or not)

• Quick actions: e.g., clearing the site cache

⚠️ Warning: If the DNS status is "Not connected" or "Redirect origin," Fasterize optimizations will not be applied.

Members

This tab allows you to manage access for your organization:

• Invite a new member
• Delete an account
• Reset a password

Available roles:

• Owner: full access
• Developer: technical management (including certificates)
• Member: standard access to projects/sites and the ability to clear the cache.
• Observer: read-only access

💡 Best practice: Remove unused access and quickly create an account for any new team members.

Certificates

Allows you to manage TLS certificates to secure your sites.

• Import a certificate (certificate + private key)
• Update an existing certificate
• Automatically generate via Let’s Encrypt

Useful links:

• How do I add or update my certificate?

API token

Access the Config IDs and API keys needed to manage your configuration via the Fasterize API here. To retrieve your API keys, please contact support.

Useful link: Fasterize API documentation

Conclusion

The Organization page contains all the essential information and settings for managing your Fasterize account.

By understanding the role of each tab and using filters, quick actions, and best practices, you can become more efficient and independent in managing your web performance.

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